What is your return and refund policy?

We offer a 30-day return policy for unopened, unused, factory-sealed products in their original tamper-evident packaging. If you change your mind before opening your hardware wallet, seed phrase backup, or security accessory, you may return it for a refund, excluding shipping costs.For security reasons, we cannot accept returns of opened, used, initialized, engraved, stamped, or tampered-with products. Defective items are covered by the manufacturer’s warranty, and we will help arrange a replacement or warranty claim where applicable.

What if I have problems after purchase?

CryptoSafeKit provides customer service for orders, shipping, returns, warranty claims, and general product information.For hardware wallet initialization, firmware updates, wallet recovery, PIN or passphrase configuration, and cryptocurrency transactions, please use the wallet manufacturer's official application and documentation.CryptoSafeKit will never ask you for your recovery phrase, private key, PIN, passphrase, wallet password, or cryptocurrency transfer.We will never ask you to share your screen or provide remote access to your computer or mobile device.

Which cryptocurrencies do these wallets support?

All wallets support thousands of coins including BTC, ETH, SOL, ADA, and all major blockchains plus ERC-20, SPL, and most popular tokens. Firmware updates regularly add new assets.

Trezor Security - CryptoSafeKit

Buy Ledger Nano X & Get a FREE VAULTIGO Backup

10% OFF Selected Security Essentials — Limited Time

Fast Shipping from the Nearest Available Warehouse

Protect Your Wallet. Protect Your Recovery Phrase.

Buy Ledger Nano X & Get a FREE VAULTIGO Backup

10% OFF Selected Security Essentials — Limited Time

Fast Shipping from the Nearest Available Warehouse

Protect Your Wallet. Protect Your Recovery Phrase.

Buy Ledger Nano X & Get a FREE VAULTIGO Backup

10% OFF Selected Security Essentials — Limited Time

Fast Shipping from the Nearest Available Warehouse

Protect Your Wallet. Protect Your Recovery Phrase.

Buy Ledger Nano X & Get a FREE VAULTIGO Backup

10% OFF Selected Security Essentials — Limited Time

Fast Shipping from the Nearest Available Warehouse

Protect Your Wallet. Protect Your Recovery Phrase.

Customer Service

+852 70447131

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Trezor customer data breach 2026 security guide for hardware wallet owners

18 Aug 2026

August 18, 2026

Trezor Customer Data Breach 2026: What Hardware Wallet Owners Should Do Now

Trezor says a 2026 breach at shipping provider ShipMonk exposed customer contact and shipping data, not wallet backups or private keys. Learn who was affected, the phishing and physical-security risks, and what hardware wallet owners should do now.